Terms & Conditions

Welcome to Hazel Chocolate. By accessing or using our website, you agree to comply with and be bound by the following terms and conditions.

1. General

• The website is owned and operated by Hazel Chocolate.
• We reserve the right to update or modify these terms at any time without prior notice.
• Continued use of the website means you accept the updated terms.

2. Products & Orders

• All products displayed on the website are subject to availability.
• Product images are for representation purposes only. Actual packaging or appearance may vary slightly.
• We reserve the right to cancel or refuse any order due to pricing errors, stock unavailability, or suspicious transactions.

3. Pricing & Payments

• All prices are listed in INR and inclusive/exclusive of taxes as applicable.
• Payments are processed securely through trusted payment gateways.
• We do not store card or payment information on our servers.

4. Shipping & Delivery

• Orders are usually processed within 1–3 business days.
• Delivery timelines may vary depending on location and courier services.
• Hazel Chocolate is not responsible for delays caused by courier partners, weather conditions, or unforeseen circumstances.

5. Cancellation

• Orders can only be cancelled before dispatch.
• Once shipped, orders cannot be cancelled.

6. Intellectual Property

• All website content including logos, images, product descriptions, and designs are the property of Hazel Chocolate and may not be copied or reused without permission.

7. Limitation of Liability

• Hazel Chocolate shall not be liable for any indirect or consequential damages arising from the use of the website or products.

8. Governing Law

• These terms shall be governed under the laws of India.