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Product designs, colours and packaging may vary slightly depending on availability. When necessary, Hazel Hampers may replace an item with an equal or higher-quality alternative while maintaining the hamper’s overall theme and value. Such minor variations are not considered defects and are not eligible for return, replacement or refund.
Orders are carefully packed and dispatched within the specified delivery timeline. Delivery times may vary depending on the location and courier service.
As this is a food product (chocolate), we do not accept returns or exchanges due to hygiene and food safety reasons. If you receive a damaged or incorrect product, please contact us within 24 hours of delivery with photos or videos, and we will assist you.
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